At Hemline every team member is passionate about building a company rooted in excellence. The Assistant Manager will support all efforts required to achieve individual store goals. Reporting to the Store Manager essential responsibilities include but are not limited to:

What You’ll Do:

Sales Generation:

• Consistently meet and exceed sales goals
• Develop store associate’s sales techniques
• Actively support clientele program
• Manage social media to generate virtual sales

Customer Experience: 

• Maintain a warm, helpful and authentic shopping environment
• Demonstrate initiative and a sense of urgency in "selling floor readiness" prior to the store opening
• Identify and implement out of box opportunities to exceed customer expectations
• Lead customer through the fitting room 
• Creating the best possible customer service
• Create great long-lasting relationships with our Hemline customers
• Maintain extraordinary customer experience feedback 

Operations:

• Uphold consistent inventory accuracy 
• Sustain seamless store operational procedures
• Ensure facility maintenance, presentation and organization MERCHANDISING / VISUAL
• Ensure the selling floor reflects the brand and concept standards at all times
• Provide real time and weekly feedback on product and sales performance
• Ensure inventory levels and product assortments meet customers needs

People & Culture:

• Consistently identify talent needs and work with Store Manager on acquiring the talent
• Display a dedicated approach to motivate, develop and retain talent
• Consistently provide performance feedback to ensure growth, change and results
• Support all training and customer experience programs

What You’ll Need:

• 2+ years relevant management experience in a fast paced, creative retail environment
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies