Assistant Manager
At Hemline every team member is passionate about building a company rooted in excellence. The Assistant Manager will support all efforts required to achieve individual store goals. Reporting to the Store Manager essential responsibilities include but are not limited to:
Â
What You’ll Do:
Sales Generation:
- Consistently meet and exceed sales goals
- Develop store associate’s sales techniques
- Actively support clientele program
- Manage social media to generate virtual sales
Â
Customer Experience:Â
Â
- Maintain a warm, helpful and authentic shopping environment
- Demonstrate initiative and a sense of urgency in "selling floor readiness" prior to the store opening
- Identify and implement out of box opportunities to exceed customer expectations
- Lead customer through the fitting roomÂ
- Creating the best possible customer service
- Create great long-lasting relationships with our Hemline customers
- Maintain extraordinary customer experience feedbackÂ
Â
Operations:
- Uphold consistent inventory accuracyÂ
- Sustain seamless store operational procedures
- Ensure facility maintenance, presentation and organization MERCHANDISING / VISUAL
- Ensure the selling floor reflects the brand and concept standards at all times
- Provide real time and weekly feedback on product and sales performance
- Ensure inventory levels and product assortments meet customers needs
Â
People & Culture:
- Consistently identify talent needs and work with Store Manager on acquiring the talent
- Display a dedicated approach to motivate, develop and retain talent
- Consistently provide performance feedback to ensure growth, change and results
- Support all training and customer experience programs
What You’ll Need:
- 2+ years relevant management experience in a fast paced, creative retail environment
- Familiarity with the user functionality of desktop, mobile, tablet and digital technologies